The University of Texas Medical Branch Network Support Specialist I - Information Services in Galveston, Texas

Min Qualifications

Associate's degree or equivalent and 1 year related experience.


To provide hardware / software support and entry-level technical skills required to assist in the administering, modifying, and maintaining a network configuration at the department / school level.

Salary Range

From $40,000.00 To $48,000.00 Annually

Specific Job Related Duties

The Network Support Specialist provides entry-level assistance with daily network operations functions. This position is responsible for adhering to IT general controls and compliance to documented standards and works under the direction and guidance of a Network and Security Services manager.

The Network Support Specialist performs telecom closet maintenance, data jack activations, basic troubleshooting and installs new equipment for capacity expansion. In addition, the Network Support Specialist works with project teams on decommissioning, expansion and new construction projects related to network connectivity and equipment installation.

Work Schedule

Monday - Friday (40 hour week)

Preferred Education

Associate's degree or equivalent in related field and one year related experience.

Preferred Skill/Competency

Basic problem solving and analytic skills,

Must have excellent interpersonal and communication skills and be able to interface with customers and colleagues at all levels.

Ability to follow procedures, technical standards and guidelines.

Preferred Work Experience

Exposure to networking concepts and Cisco enterprise routers and switches.

Cisco CCENT certification.

Experience effectively managing multiple assignments involving competing priorities.

Experience supporting medium to large size enterprise networks.

Closing Statement


Equal Employment Opportunity

UTMB Health strives to provide equal opportunity employment without regard to race, color, national origin, sex, age, religion, disability, sexual orientation, gender identity or expression, genetic information or veteran status. As a VEVRAA Federal Contractor, UTMB Health takes affirmative action to hire and advance women, minorities, protected veterans and individuals with disabilities.

Full/Part Time: Full-Time

Regular/Temporary: Regular

Job Title: Network Support Specialist I - Information Services

Job ID: 52957

Location: Galveston

Business Unit: CIOIS